1. A full refund will be processed for a cancellation up to and including 24 hours before the start of an event.
2. A pro-rated refund will be issued after the first day of the event.
3. Only a program credit will be issued after the second day of an event for a future Chef Koochooloo program.
4. There are no refunds or credits for “no-shows” to a program.
5. Chef Koochooloo reserves the right to cancel a program at any time due to unforeseen circumstances, site issues, registrations, weather, or other issues beyond our control. Participants will be notified as soon as possible and appropriate credits or refunds will be issued promptly.
6. For no show classes due to unforseen circumstances – We will either re-schedule the class to the end of the session or give you a coupon for a credit toward the next session or class.
7. Extenuating circumstances will be considered on a case by case basis.